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【 Express 】 |
The store default [Zhongtong Express], large default logistics, specific can contact customer service negotiation! |
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【 Time 】 |
The delivery deadline is 17:00 every day. After the payment is made, we will first place the order and arrange it to the warehouse for packaging and delivery. Most of the orders can be made today and sent today. In case of scheduling or out of stock, we will communicate with you in time. You can also leave a message urging delivery. |
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【 Urgent 】 |
In case of order peak, the store will be shipped according to the order order, in case of special circumstances, the delivery may be delayed, if urgent please contact customer service! |
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【 Service 】 |
Our shop is the official field certified strength supplier. After sale is guaranteed. We support domestic sales/cross-border one piece of consignment, OEM customized service! |
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【 Return/exchange 】 |
If you need to return or product problems, please contact customer service in time after receiving the goods, do not return without authorization! |
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【 Signing 】 |
In order not to give you trouble, it is recommended to sign for the package in person. If the package is damaged and cracked, please take a photo to check the goods. If the product is damaged, please take a photo to reject it and contact customer service. |
About after-sales
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Wholesale order |
Distribution includes shipping and includes shipping orders |
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In order to ensure your after-sales quality, it is recommended to receive acceptance. In case of damage affecting the sale and use of goods, please contact us at the first time. We will take care of the problems that belong to us. Unilateral refusal of return and exchange freight by your own, after sales orders refuse to accept all collect, please communicate with us after the return.
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An issue of goods to support 8 days without reason to return, non-commodity problems, return and change the cost of self-care. Part of a shipment of goods is included in the shipping package price, after sale, please deduct the freight, the general freight is 4-8 yuan (specific customer service communication prevail). Any after-sales can be communicated to solve, malicious bad evaluation agent lifetime cancellation agent qualification!
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Custom order | After-sales instructions | |||
All special requirements/customization (engraving/printing/labeling, etc.) after the order confirmation needs, we will match dedicated personnel to operate, the page time is conservative reference, in case of special circumstances, we will inform you in time. Only refund is not supported for the order in the customization operation. If you forcibly request a refund, you need to deduct the loss cost according to the situation (subject to actual communication). |
A. The goods must be free from stains/scratches/packaging loss and damage, which will not affect normal sales B. After sale, contact customer service first and reach an agreement with us before returning. C. Return and exchange, reject all collect! D. Timely feedback when encountering problems. Be sure to respond within 48 hours. E. Providing effective evidence (pictures/videos) can improve after-sales efficiency. |
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